Brand / Model: All Cash Drawers


If your Cash Drawer is unable to close firmly, you may refer to the steps below to figure out how to resolve the problem.

Solution 1: 

You may remove the tray from the cash drawer to check if there is something stuck inside the cash drawer. 

Please remove anything that is stuck inside the cash drawer and try again.

Solution 2:

If you are unable to find anything stuck in the cash drawer, you may need to check on the lock inside the cash 

drawer to see whether it’s enabled or disabled.