Brand / Model: All Cash Drawers & POS 8700


If your cash drawer is unable to open, you may refer to the steps below to figure out how to resolve the problem. 

Verify and check the following:

  • The cash drawer is plugged in the correct port
  • for POS 8700, the rightmost port, to the right of the LAN port



For others models, make sure that it is plugged into the printer as shown below,