Void Receipt
Void Receipt is performed to cancel a receipt that was previously issued.
Voiding can only be done before closing. After closing, the Void button will be disabled.
1. To Void Receipt, select the “< Prev” button to a previous transaction issued.
2. At the transaction, select the “Void” button to void the receipt.
3. There will be a prompt to confirm voiding of the receipt.
4. Authorization is required to void the receipt. However, this authorization can be disabled.
5. The system will prompt for reason of Voiding. Key in the reason and select “Accept”
6. Once Voiding is successful, “Order voided successfully” will be shown on the screen.
Refund Item
- To perform refund, click on the down arrow
- To find refund icon
- Click on Refund
- Scan barcode or key in the receipt number
- Take note of the Qty and the amount should be in negative
- Click on cash tender to process with the refund
- State the Refund reason and click on accept
Exchange
Exchanging of items is similar to refund.
Instead of refund full amount select a new item that cost same or more then the amount in the receipt
